Returns & Exchanges
At Color Club, we want you to be obsessed with your new look, which is why we offer a 30-day window for returns or exchanges on most beauty products. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all seals are intact and including any promotional gifts received with the purchase.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy as we process your refund or ship out your new shades.
