Frequently Asked Questions
Everything you need to know about your Color Club experience.
Are Color Club products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free and vegan-friendly. We do not test our products or ingredients on animals at any stage of production.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Please allow 1-2 business days for order processing before your package is dispatched.
What is your return policy for opened cosmetics?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products within 30 days of purchase.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking link and number to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, Color Club ships to most countries worldwide. International delivery times vary by location and typically range from 7-14 business days.